The weather has been cold outside, but temperatures have been rising among Decamp riders, many who have reached their boiling point when it comes to late buses, cancelled buses and longer than usual rides, according to “Conductor” Josh Crandall at Clever Commute.
Baristanet contacted DeCamp and spoke with Rosemarie who seemed surprised to hear there were any problems on the line, (although she did say service was affected during the days DeCamp was cross honoring due to weather). She went on to assure us she would pass on our inquiry. She also did say readers could comment on service issues through the company’s website (DeCamp is also on Twitter @DeCampBusLines, and if Rosemarie takes a look, she will see complaint after complaint about service)
Clever Commuters emailed us (as well as our Twitter followers @baristanet) to give us their feedback on DeCamp of late. Check out complaints below.
Is it me or have things gotten worse with the Decamp Bus Co.? There doesn’t seem to be a schedule at rush hour, the buses are falling apart, the employees are surly, and yet fares keep increasing. Those of us who ride the 33 Broad Street bus (not even going to get into how stupid it is that this is called the 33 M…no, that doesn’t confuse people looking for the 33 that runs through Montclair on Grove Street), feel that Decamp has a stranglehold on our commuting options. Many of us live too far away for the train to be a viable option, so without access to a NJ Transit bus, Decamp is our only choice. How is this possible?
Is there a solution to our commuting woes? Will getting our local representative involved help? I know I’m not alone in my frustration.
Thanks for letting me vent.
Today January 10, 2014 the following bus schedules are cancelled. The (7:05 66) out of Crown-View, (7:10 33) Gates out of Montclair,
— DeCamp Bus (@DeCampBusLines) January 10, 2014
— Joseph Gentile (@JosephGentile) January 10, 2014
— Joseph Gentile (@JosephGentile)
— Gino D. Palacios (@gdp1) January 9, 2014
@baristanet Regular 20-40 min waits for bus on 33 line. No warnings, no whys, no apologies. 30-min wait, 0 buses in 7-deg weather yesterday.
— Kristen S. (@KrisCHG) January 10, 2014
Recently the commute has been ATROCIOUS. 2 + hours to get home on a nightly basis. The dispatchers are outside smoking and just shrug everyone off. The drivers are rude. The passengers are the only ones who suffer! They should have buses on time and on stand by- like NJT. Many passengers are contemplating figuring out other routes. The problems stem from the top – and it shows right through management, dispatch and drivers. The line for bus route 410 which services Bloomfield is consistently all the way across the floor and to the escalator. So frustrating.
— Decamp Bus Rider (@decampbusrider) January 9, 2014