Coach USA says it will step up to help New Jersey commuters who may be stuck without a way to get to New York after DeCamp Bus Lines suspends all service Friday at midnight between Northern New Jersey and the Port Authority Bus Terminal in New York City.
Coach USA is partnering with DeCamp with DeCamp with an offer to assist commuters who have purchased DeCamp tickets in advance by cross-honoring valid DeCamp tickets effective August 10, 2020 through August 31, 2020.
Coach USA’s West Orange Arena and Essex Green pick up locations on the 77 Line would provide an alternative for DeCamp customers who need only hand in their DeCamp tickets to a Coach USA driver in order to ride the bus during August.
“We are pleased to be in a unique situation wherein we are able to work together with DeCamp to keep Jersey strong and offer a convenient solution for the commuting public,” said Scott Sprengel, Executive Vice President of Coach USA.
“The partnership with Coach USA is very welcomed and we are happy to see commuters will have an option while our routes are suspended” said Jonathan DeCamp, Vice President of DeCamp Bus Lines.
In preparation for reopening its services, Coach USA has implemented stringent cleaning and disinfecting procedures on all buses. Details on cleaning procedures can be viewed in the video contained in the below link. In addition to protect passengers and employees, all are required to wear facial coverings while boarding the bus and are encouraged to keep them on while riding the bus. Coach USA buses will only allow 50 percent capacity on all commuter services to ensure an empty seat next to each passenger in accordance with social distancing guidelines from the Centers for Disease Control and Prevention (CDC).
Additionally, Coach USA has launched a new contactless digital ticketing system for select commuter services on July 1, ultimately expanding this offering to all commuter customers in an effort to limit touchpoints and create a seamless customer experience. This digital ticketing system can be found on the Coach USA website or on the Coach USA app.
For the most up to date location specific schedules, digital ticketing, and fares visit https://www.coachusa.com.
For more information on Coach USA’s response to COVID-19 and a video that details bus cleaning procedures visit https://www.coachusa.com/covid-19